Online Product Sales
This agreement is for retailers selling products in a physical retail space.
Please note that we do not authorize our professional partners to resell our products on third party marketplaces such as Amazon, Ebay, etc. 

If you would like to sell our products on your own web-store, please complete the application and a sales representative will be in touch with additional information.

Suggested Retail Pricing (MSRP)
We all want to make a fair return on our sale of QUA VINO products. Please respect suggested retail prices for the our products you sell. You can view pricing on our retail sites ( or reach out to your account manager for the current season pricelist.

Minimum Order to Qualify for Wholesale
Wholesale orders must be a minimum of 5pcs to qualify for wholesale pricing and this can be met by purchasing across all categories and brands.

Orders must be paid in full before we ship them. We accept Visa, Mastercard, and American Express, etc.

Occasionally we have to adjust our prices in response to changes in our costs. This may happen without notice.

Making Changes to an Order
If you submitted the order before you were ready, we’ll do our best to help. Please reach out to
Keep in mind that we are unable to edit or make changes to orders once payment has been processed and order confirmed. If you would like to change your order we will check with our team that it has not been shipped and cancel your order so that you can place a new order with everything you wish to receive.

To cancel an order you please contact us Please include your name, company name, and order date. If you request cancellation of an order we will make every attempt to stop the delivery before it ships.Orders for custom products are made to order cannot be cancelled once the order has been processed. You will receive confirmation from customer service that your order has been cancelled via e-mail. CANCELLATIONS ARE NOT FINAL UNTIL YOU RECEIVE CONFIRMATION FROM CUSTOMER SERVICE.

Please see shipping policy for details.

All sales are not subject to a refund.  if a product is damaged upon arrival or defective please see Damaged/Defective claims below.

Damaged/Defective Products and Fulfillment Errors
If any items purchased are damaged or defective or incorrect item in your shipment,only replacement will be provided.In this instance, a purchaser is required to notify within 7 working days after goods are received of their intent to return goods. Please also provide details about the manner in which the goods are damaged or defective.
If you received the wrong item, color, or size, please email us within the 7 working  days mark for us to provide steps to exchange the incorrect item for the correct one. Customers must always return the incorrect item first.
There will be a 20% restocking fee for all returns not returned in original packaging. 

Exceptions / non-returnable items
Products may not be returned if items have been used

New Products and Promotions- Sign Up for our Newsletter
We send our Wholesale partners special promotions, new product announcements, and other helpful information. We never share or sell your information and you can unsubscribe any time.

Imagery and Digital Assets
Do you need imagery - reach out to your sales representative and we will be able to provide approved collateral.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other copyright laws, and is the property of TOV. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TOV or purchasing TOV products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TOV or to purchase TOV products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by TOV. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of TOV used in the site are trademarks or registered trademarks of TOV , QUA VINO. subsidiary of TOV. 

No modification may be made to these Terms and Conditions unless the same is in writing, signed by an authorized representative of TOV(QUA VINO). These Terms and Conditions represent the entire understanding between TOV and Customer and there are no oral understandings. These Terms and Conditions supersede any prior discussions, understandings or agreements between Customer and TOV. Customer acknowledges that TOV would not sell the products to Customer without each of these Terms and Conditions being effective. Should any portion of these Terms and Conditions be unenforceable or unlawful, the balance shall remain in full force and effect, to the extent legally possible.